Return / Exchange Policy

RETURN POLICY

As we know sometimes things just don’t work out, and that’s okay!

Returns of full-priced items are accepted within 30 days of receipt of purchase. Refunds will be issued to the original form of payment. Merchandise must be sent back with all tags and labels along with the return receipt invoice. We kindly ask that items are returned in their original condition, unworn, undamaged, unwashed and not altered. Swimwear must be returned in original condition and packaging they were shipped with. Hygienic liners must be attached and not have been removed. We reserve the right to decline any returns on swimwear that appears to have been worn, soiled, laundered or altered in any way.

We are not responsible for held, stolen, lost or damaged packages once they have been shipped. If your purchased order has been held , lost or damaged please contact customerservice@cocosorisi.com to follow steps in filing a claim with the shipping carrier.

Coco Sorisi reserves the right to decline returns that do not comply with our Return Policy. Returns will be sent back to the shipping address without the refund being processed.

PLEASE NOTE: All sale purchases are FINAL and exempt from the return policy

If you should receive an item that is damaged, please email us at:  info@cocosorisi.com

For the personal safety and hygiene of our customers the following items are non refundable :

Hosiery, Panties, Body suits, earrings and earring cuffs.

Shipping fees on overnight/ next day shipping are non – refundable

HOLIDAY RETURNS

Purchases made during this Holiday Season are eligible for returns till January 10th 2022. Our standard RETURN policies apply.

 

EXCHANGE POLICY

Unfortunately, we cannot accept exchanges at this time, if you need to exchange an item please refer to the return policy and place a new order. In addition, please contact us at: info@cocosorisi.com with your old and new invoice number to avoid being charged the shipping fee for the new order.

Please mail returns to:

 

Coco Sorisi Returns

43 B Glen Cove Road

# 177

Greenvale NY 11548